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Instrument Sales Engineer
Job Title: Instrument Sales Engineer
Industry: Industrial Automation, Instrumentation, and Control Systems
Reports to: Sales Manager/Director
Location: [Varies]
Job Summary:
The Instrument Sales Engineer is responsible for selling instrumentation and control systems to customers in various industries, providing technical solutions, and ensuring excellent customer service.
Key Responsibilities:
Sales and Business Development:
1. Identify and pursue new sales opportunities through: - Researching potential customers and markets. - Networking with industry professionals. - Utilizing sales leads and referrals.2. Build and maintain relationships with: - Existing customers. - Distributors and partners. - Key decision-makers.3. Meet or exceed sales targets by: - Developing and executing sales strategies. - Negotiating prices and terms. - Closing deals.4. Develop and maintain a thorough understanding of: - Customer needs and pain points. - Market trends and competitor activity.
Technical Support:
1. Provide technical expertise on instrumentation and control systems, including: - Product features and benefits. - Application guidance. - Troubleshooting.2. Conduct product demonstrations and presentations to: - Showcase product capabilities. - Address customer concerns.3. Offer solutions to customers' technical challenges, including: - Customized product configurations. - System integration.4. Collaborate with technical teams to: - Resolve complex technical issues. - Develop new product applications.
Product Knowledge:
1. Stay up-to-date on: - New product releases. - Product updates and enhancements. - Discontinued products.2. Understand competitor products and market trends, including: - Competitive advantages and disadvantages. - Market share and positioning.3. Communicate product information to customers, including: - Product datasheets. - User manuals. - Technical documentation.
Customer Service:
1. Respond to customer inquiries, including: - Phone calls. - Emails. - On-site visits.2. Resolve customer complaints and concerns in a timely and professional manner.3. Provide timely and accurate product information, including: - Pricing. - Availability. - Technical specifications.
Collaboration:
1. Work with cross-functional teams, including: - Marketing. - Technical support. - Product development.2. Coordinate with distributors and partners to: - Develop sales strategies. - Share market intelligence.3. Participate in sales meetings and conferences to: - Share best practices. - Discuss market trends.
Additional Responsibilities:
1. Maintain accurate sales records and reports.2. Manage sales expenses and budgets.3. Participate in industry events and trade shows.4. Develop and maintain a thorough understanding of industry regulations and standards.
Requirements:
Education:
1. Bachelor's degree in Engineering (Electrical, Mechanical, Chemical, or Instrumentation).
Experience:
1. 2+ years of sales experience in instrumentation and control systems.2. Proven track record of meeting sales targets.
Skills:
1. Excellent communication, presentation, and negotiation skills.2. Strong technical knowledge of instrumentation and control systems.3. Ability to understand customer needs.4. Proficient in CRM software.
Desirable Qualifications:
1. Master's degree in Engineering or Business.2. Industry-specific certifications (e.g., ISA, API).3. Experience with sales automation tools.
Work Environment:
1. Office and field-based work.2. Travel to customer sites, conferences, and trade shows.
Salary Range:
[Varies based on location, experience, and company]
Industry: Industrial Automation, Instrumentation, and Control Systems
Reports to: Sales Manager/Director
Location: [Varies]
Job Summary:
The Instrument Sales Engineer is responsible for selling instrumentation and control systems to customers in various industries, providing technical solutions, and ensuring excellent customer service.
Key Responsibilities:
Sales and Business Development:
1. Identify and pursue new sales opportunities through: - Researching potential customers and markets. - Networking with industry professionals. - Utilizing sales leads and referrals.2. Build and maintain relationships with: - Existing customers. - Distributors and partners. - Key decision-makers.3. Meet or exceed sales targets by: - Developing and executing sales strategies. - Negotiating prices and terms. - Closing deals.4. Develop and maintain a thorough understanding of: - Customer needs and pain points. - Market trends and competitor activity.
Technical Support:
1. Provide technical expertise on instrumentation and control systems, including: - Product features and benefits. - Application guidance. - Troubleshooting.2. Conduct product demonstrations and presentations to: - Showcase product capabilities. - Address customer concerns.3. Offer solutions to customers' technical challenges, including: - Customized product configurations. - System integration.4. Collaborate with technical teams to: - Resolve complex technical issues. - Develop new product applications.
Product Knowledge:
1. Stay up-to-date on: - New product releases. - Product updates and enhancements. - Discontinued products.2. Understand competitor products and market trends, including: - Competitive advantages and disadvantages. - Market share and positioning.3. Communicate product information to customers, including: - Product datasheets. - User manuals. - Technical documentation.
Customer Service:
1. Respond to customer inquiries, including: - Phone calls. - Emails. - On-site visits.2. Resolve customer complaints and concerns in a timely and professional manner.3. Provide timely and accurate product information, including: - Pricing. - Availability. - Technical specifications.
Collaboration:
1. Work with cross-functional teams, including: - Marketing. - Technical support. - Product development.2. Coordinate with distributors and partners to: - Develop sales strategies. - Share market intelligence.3. Participate in sales meetings and conferences to: - Share best practices. - Discuss market trends.
Additional Responsibilities:
1. Maintain accurate sales records and reports.2. Manage sales expenses and budgets.3. Participate in industry events and trade shows.4. Develop and maintain a thorough understanding of industry regulations and standards.
Requirements:
Education:
1. Bachelor's degree in Engineering (Electrical, Mechanical, Chemical, or Instrumentation).
Experience:
1. 2+ years of sales experience in instrumentation and control systems.2. Proven track record of meeting sales targets.
Skills:
1. Excellent communication, presentation, and negotiation skills.2. Strong technical knowledge of instrumentation and control systems.3. Ability to understand customer needs.4. Proficient in CRM software.
Desirable Qualifications:
1. Master's degree in Engineering or Business.2. Industry-specific certifications (e.g., ISA, API).3. Experience with sales automation tools.
Work Environment:
1. Office and field-based work.2. Travel to customer sites, conferences, and trade shows.
Salary Range:
[Varies based on location, experience, and company]
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